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Writer's pictureHana Chen Zacay

#19 Blog. Managing for the First Time Series: Can We Wear All Hats at Once? Mastering the art of switching hats.

Updated: Jul 16

 

Congratulations! You got promoted! More money in the bank!

More hours to the day? Taking care of 3 more people (that are not your kids)? Need to handle tighter schedule and deadlines?

Wearing all those new hats, all together. Is it even possible?


New Managers' Paradox:

Believing they are now:

*Responsible for everything!

*Must know everything!

*Need to handle everything themselves if things aren't running smoothly!

However, This Is Far From Reality.


Transitioning from an individual contributor (IC) to a manager is one of the most significant careers shifts you can make. As an IC, your success is often measured by your own productivity and achievements. As a manager, however, your success is measured by your team’s performance and the value you bring to the organization. This transition brings a host of new responsibilities and challenges, leading to the question: Can a new manager wear all hats at once effectively?


Hint? Yes and No.


Mastering the art of switching hats
Mastering the art of switching hats

 

Case Study- Samantha, newly promoted manager:

Let’s talk about Samantha, newly promoted manager I was working with a few years ago. She was promoted at a tech company, faces the challenge of balancing her new role, managing 6 employees, 3 are new hires. Among her challenges (which not all of them were in her awareness BTW):

  • Overwhelmed by team oversight responsibilities

  • Struggling with time for her own development

  • Difficulty managing day-to-day operations and team culture

  • Ensuring adequate mentorship for her team


Together, we worked in a series of 1:1 meetings, to find the right strategies to overcome her role challenges. What we found? Read some more to find out 😊


 

The Key Hats a New Manager Wears


The Leader Hat

As a leader, you set a vision, motivate your team, and create a thriving environment. Understand your leadership style, whether hands-on or delegative.

Tips for the first-time manager:

  • Communicate clearly with your team

  • Lead by example

  • Foster a positive culture


The Mentor Hat

Mentoring involves guiding your team's growth and development. Provide support and opportunities for professional development.

Tips for the first-time manager:

  • Invest in your team’s growth

  • Offer constructive feedback

  • Build strong relationships


The Manager Hat

Day-to-day management includes setting goals, tracking progress, and ensuring deadlines are met.

Tips for the first-time manager:

  • Set clear expectations

  • Stay organized

  • Be adaptable


The Employee Hat

You’re still an employee, balancing managerial duties with your own career development.

Tips for the first-time manager:

  • Stay engaged with your own development

  • Manage up by maintaining good relationships with your manager

  • Set personal goals


Balancing the Hats

While it’s impossible to wear all hats perfectly at once, balance is key.

Strategies:

  1. Prioritize and delegate tasks

  2. Seek support from peers, mentors, or supervisors

  3. Engage in continuous learning and improvement


Thinking back at our Samantha’s case study, here are some of the strategies she Implemented:

1.     Prioritize and Delegate Tasks

  • Created a detailed task list, categorizing it by urgency and importance.

  • Delegated tasks based on team members' strengths.

  • Outcome: Focused on high-priority tasks while empowering the team.

2.     Seek Support from Peers, Mentors, or Supervisors

  • Regular check-ins with her manager for guidance.

  • Joined a peer support group of new managers- as part of the leadership program I lead and facilitated.

  • Found a mentor within the organization.

  • Outcome: Gained valuable advice, reducing stress and increasing confidence.

3.     Engage in Continuous Learning and Improvement

  • Enrolled in a leadership development course and attended webinars.

  • Dedicated weekly reflection time to identify improvements.

  • Outcome: Developed new skills and stayed updated on management best practices.


So, can we wear all our hats at once?

The key is to master the art of switching hats. You need to learn to decide which hat to wear and when to wear it, sometimes even changing into multiple hats during a single 30-minute meeting. This is a skill that takes real practice. With time and experience, it becomes easier.


 

To Conclude:

Transitioning from an individual contributor to a manager is a challenging yet rewarding experience. While it may feel overwhelming to wear all hats at once, with the right strategies and mindset, you can navigate this complex role successfully. Samantha’s case shows that while wearing all hats perfectly is impossible, balancing them through prioritization, support, and continuous learning can lead to success. Remember to lead with empathy, make strategic decisions, mentor your team, and manage tasks effectively. By balancing these responsibilities, you can become a successful and effective manager.


 

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